在加拿大从事餐饮服务员 (NOC 6513) 的典型英语对话和专业术语
工作场景中的典型英语对话
在加拿大从事餐饮服务员 (NOC 6513) 的工作中,日常会遇到各种各样的英语对话。以下是一些常见的对话场景及其示例:
1. 接待顾客
Host/Hostess: “Good evening, welcome to [Restaurant Name]. How many people are in your party?”
Customer: “Good evening, we have four people.”
Host/Hostess: “Right this way, please.”
2. 点餐
Waiter/Waitress: “Are you ready to order?”
Customer: “Yes, I would like to start with the Caesar salad.”
Waiter/Waitress: “And for your main course?”
Customer: “I’ll have the grilled salmon.”
3. 推荐菜品
Customer: “What do you recommend?”
Waiter/Waitress: “Our special today is the roasted duck with orange sauce. It’s very popular.”
4. 处理投诉
Customer: “Excuse me, my steak is undercooked.”
Waiter/Waitress: “I apologize for that. Let me take it back to the kitchen and have it cooked to your liking.”
5. 结账
Waiter/Waitress: “Would you like the bill?”
Customer: “Yes, please.”
Waiter/Waitress: “Here you go. You can pay at the counter.”
餐饮服务行业的英语专业术语
在餐饮服务行业中,有许多专业术语需要掌握。以下是一些常见的术语及其中文意思:
1. Appetizer (开胃菜)
A small dish served before the main course.
小菜,在主菜之前提供的小份菜肴。
2. Beverage (饮料)
A drink, such as water, soda, juice, coffee, or tea.
饮品,如水、苏打水、果汁、咖啡或茶。
3. Bill / Check (账单)
A written statement of the total cost of a meal, including food and drinks.
账单,包含餐食和饮料总费用的书面声明。
4. Buffet (自助餐)
A self-service style of dining where customers can fill their own plates from a variety of dishes.
自助餐,顾客可以从各种菜肴中自助取餐。
5. Condiments (调味品)
Sauces, spices, or toppings used to enhance the flavor of food.
调味品,用于增强食物风味的酱料、香料或配料。
6. Dessert (甜点)
A sweet dish or treat served after the main course.
甜点,在主菜之后提供的甜食。
7. Main course (主菜)
The primary dish in a meal, typically consisting of meat, fish, or a vegetarian option.
主菜,一餐中的主要菜肴,通常包括肉类、鱼类或素食选项。
8. Reservation (预订)
A prior arrangement to secure a table at a restaurant.
预订,提前安排以确保在餐厅有桌位。
9. Tip (小费)
An additional amount of money given to the server as appreciation for good service.
小费,作为对优质服务的感谢而额外支付的钱。
10. Waiter / Waitress (服务员)
A person who serves food and drinks to customers at a restaurant.
服务员,在餐厅为顾客提供餐食和饮料的人。
通过掌握这些典型对话和专业术语,餐饮服务员可以更好地与顾客沟通,提供优质服务,从而提升顾客的用餐体验。
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