在加拿大家电维修时,如何用英语询问维修后保修
在加拿大生活时,家电维修后了解保修政策是很重要的。以下是几个典型的场景,教你如何用英语询问维修后保修。对话内容可以根据具体情况进行调整。
场景1:家电维修服务中心
**人物:**客户(Customer),接待员(Receptionist)
**地点:**家电维修服务中心
对话 | 中文意思 |
---|---|
Customer: Hi, I just had my refrigerator repaired here. Could you please tell me about the warranty for the repair? | 客户:你好,我刚在这里修好了我的冰箱。你能告诉我这次维修的保修情况吗? |
Receptionist: Of course! The repair comes with a 6-month warranty. If you encounter the same issue within this period, we will fix it for free. | 接待员:当然可以!这次维修有6个月的保修期。如果在此期间遇到同样的问题,我们将免费修理。 |
Customer: Great, and what should I do if I need to use the warranty? | 客户:很好,如果我需要使用保修,我该怎么做? |
Receptionist: Just bring your receipt and the warranty card, and we will take care of it for you. | 接待员:只需带上你的收据和保修卡,我们会为你处理。 |
场景2:电话咨询家电维修保修情况
**人物:**客户(Customer),维修公司客服(Customer Service Representative)
**地点:**电话咨询
对话 | 中文意思 |
---|---|
Customer: Hello, I had my washing machine repaired at your service center last week. Can you tell me about the warranty for the repair? | 客户:你好,我上周在你们的服务中心修理了我的洗衣机。你能告诉我这次维修的保修情况吗? |
Customer Service Representative: Sure! Your repair is covered by a 90-day warranty. If the same problem occurs within this time, we will repair it at no additional cost. | 客服:当然可以!这次维修有90天的保修期。如果在这段时间内发生同样的问题,我们将免费修理。 |
Customer: That sounds good. Is there anything specific I need to keep or do to use the warranty? | 客户:听起来不错。我需要保留或做些什么来使用保修吗? |
Customer Service Representative: Please keep your repair receipt and make a note of the warranty period. If you need to use the warranty, just call us and we will arrange the service. | 客服:请保留你的维修收据,并记下保修期。如果你需要使用保修,只需打电话给我们,我们会安排服务。 |
场景3:在家电商店询问维修保修
**人物:**客户(Customer),商店员工(Store Staff)
**地点:**家电商店
对话 | 中文意思 |
---|---|
Customer: Hi, I recently had my oven repaired through your store. Can you tell me what kind of warranty comes with the repair? | 客户:你好,我最近通过你们的商店修理了我的烤箱。你能告诉我这次维修的保修情况吗? |
Store Staff: Certainly! We offer a 1-year warranty on all repairs. If you experience the same issue within a year, we will fix it for free. | 商店员工:当然可以!我们对所有维修提供1年的保修期。如果在一年内遇到同样的问题,我们将免费修理。 |
Customer: Thank you. What do I need to do if I have a problem during the warranty period? | 客户:谢谢。如果在保修期内有问题,我需要做什么? |
Store Staff: Just bring in your receipt and our team will handle the rest. | 商店员工:只需带上你的收据 |
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