在加拿大汽车维修店要求维修报告时的英语交流指南
在加拿大汽车维修店,获取详细的维修报告对于了解车辆的状况和维修内容至关重要。以下是一些典型的对话场景和常用短语,帮助您有效地与维修店沟通以获取维修报告。
场景 1:请求维修报告
英文对话 |
中文翻译 |
Car Owner: Hi, I’d like to request a repair report for the recent work done on my car. |
你好,我想要请求一份最近对我车进行的维修报告。 |
Receptionist: Sure, I can provide you with a detailed repair report. It will include the work performed, parts used, and any additional notes. |
当然,我可以提供给您一份详细的维修报告。报告将包括所做的工作、使用的零件和任何额外的备注。 |
Car Owner: How long will it take to get the report? |
需要多长时间才能拿到报告? |
Receptionist: It usually takes about 24 hours to prepare the report. We will send it to your email or have it ready for you to pick up. |
通常需要大约24小时来准备报告。我们会通过电子邮件发送给您,或者准备好让您来取。 |
场景 2:询问报告内容
英文对话 |
中文翻译 |
Car Owner: What specific information will be included in the repair report? |
维修报告中将包含哪些具体信息? |
Receptionist: The report will detail the diagnostic results, the services performed, and any parts replaced. It will also note any recommended future repairs. |
报告将详细说明诊断结果、执行的服务以及更换的零件。还会注明任何建议的未来维修。 |
Car Owner: Will the report include information about warranty coverage? |
报告是否会包括保修覆盖的信息? |
Receptionist: Yes, the report will mention any warranty that applies to the parts and services performed. |
是的,报告会提到任何适用于所做零件和服务的保修信息。 |
场景 3:要求报告的格式
英文对话 |
中文翻译 |
Car Owner: Can I receive the repair report in both digital and physical formats? |
我可以同时收到数字版和纸质版的维修报告吗? |
Receptionist: Yes, we can provide the report in PDF format via email and also print a copy for you if you prefer. |
是的,我们可以通过电子邮件提供PDF格式的报告,并且如果您愿意,也可以打印一份副本。 |
Car Owner: If I need any additional copies, is there a charge for that? |
如果我需要额外的副本,会有费用吗? |
Receptionist: Additional copies are typically provided at no extra charge. If you need more copies, just let us know. |
额外的副本通常不会收取额外费用。如果您需要更多副本,请告知我们。 |
场景 4:对报告进行详细解释
英文对话 |
中文翻译 |
Car Owner: I’ve received the repair report, but I need some help understanding it. Can I get a detailed explanation? |
我已经收到了维修报告,但需要一些帮助来理解它。我可以得到详细解释吗? |
Receptionist: Of course. We can arrange a brief meeting or call to go over the details of the report. |
当然。我们可以安排一个简短会议或电话来讲解报告的细节。 |
Car Owner: When would be a good time for this meeting? |
什么时候是合适的时间进行这个会议? |
Receptionist: We are available for a call or meeting at your convenience. Just let us know a time that works for you. |
我们可以在您方便的时间安排电话或会议。只需告诉我们一个适合您的时间即可。 |
场景 5:要求修改报告
英文对话 |
中文翻译 |
Car Owner: After reviewing the report, I noticed some errors. Can you correct them? |
在审阅报告后,我发现了一些错误。你们能修改吗? |
Receptionist: I apologize for the oversight. Please let us know what needs to be corrected, and we will update the report accordingly. |
对于疏忽我感到抱歉。请告诉我们需要更正的内容,我们会相应地更新报告。 |
Car Owner: How long will it take to get the revised report? |
需要多长时间才能收到修订后的报告? |
Receptionist: It will take about 1 to 2 days to prepare the revised report. We will send it to you as soon as it is ready. |
准备修订后的报告大约需要1到2天。报告准备好后我们会尽快发送给您。 |
希望这些对话示例能帮助您在加拿大汽车维修店有效地获取和理解维修报告。根据您的具体情况调整相关信息,以确保您的车辆维修得到适当的记录和解释。
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